Delete your 1Care account
A personal account used only for 1Care can be deleted automatically after we verify its ownership. Shared GOFA accounts, organization access and paid memberships require a scope review to protect other services and records.
Sign in to 1Care in your web browser, open Profile, and choose Delete my account and data. Review the exact scope, sign in again if requested, and confirm. You can use the website without installing the app. Shared accounts can initiate a deletion scope review from the same place.
Sign in to request deletionAutomatic deletion covers supported live records and owned stored media for a verified sole consumer account. Shared identities, organization-owned records, paid memberships, unknown storage references and external services require a scope review. Backup and processor retention follow the privacy policy; this service does not claim to erase records outside its verified ownership boundary. A minimal anonymous completion receipt remains available for 30 days; this is not a handling deadline.
If you cannot sign in, use Forgot password on the sign-in page. For account access help, contact support@gofa.co. Do not send health information or identity documents by email.